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Cyclewise Delivery Details

Shipping Location

Up to £30

£30.01 +

Mainland UK, Norther Ireland, Scotland & Wales
£4.95
Free
Scottish Highlands & Islands
£4.95
£8.00
Guernsey
£4.95
£8.00
Jerysey
£4.95
£8.00
Isle of Man
£4.95
£8.00
Ireland
£6.00
£8.00

(Subject To Availability Of Stock)

Standard orders usually take us 1-3 working days to organise and despatch, with delivery typically made within 3 working days of this.

Standard orders will normally be delivered via Royal Mail First Class parcel service and are made between 8am and 6pm, Monday to Friday. Smaller items will be posted through your letterbox, but for larger items a card will be left should you not be there to accept the parcel. We are happy to deliver to work addresses excluding PO Box numbers. In some instances, and at our discretion, we will upgrade to a traceable courier service at no extra cost to you.

Addressee signature will be required on delivery or, if not in, a neighbours signature where available and a card left with the addressee.

We offer an 'Express' service for items that are stocked in our warehouse. This is a traceable service delivered by our courier, UK Mail. Orders placed before 12.00 noon will be despatched that day for next day delivery. Orders placed after 12.00 noon on Friday will be despatched on the following Monday. Certain Highlands and Islands postcodes are exempt from this service.

All bikes that we ship our checked by a cytech qualified mechanic and then broken down ready for shipping in a bike box. We recycle these boxes from bikes that we get sent to do our best to help the environment so don't worry if the box on your door has different branding to what you expected.

 

Delivery Times

Delivery of orders to UK addresses typically takes 1-3 working days from when the order was placed, if the item is in stock in our dispatch centre or 2-5 working days if it's only available from our stores.

Bike delivery times are typically 1-2 additional days than other items due to having them checked.

 

Express Delivery Service

Need your items even faster? We're now offering express delivery options for items that are available at our dispatch centre* to most UK addresses. You'll find out if your item can be express delivered by using the stock availability checker on the product page.

The express option available:

   •     48 hr recorded delivery – for people who need to get the item the following day. Place your order before 12:00 and select this option in the checkout and you're guaranteed to get your item delivered within 48 hrs. Please note if you place an order before 12:00 on a Friday, you'll receive your order on Monday.

  

If you select an option after the cut off time it will arrive a day later.

Note - Express Delivery is not available to some Highlands and Islands locations, including the following postcodes: AB, BT, DD, DG, EH, FK, GY, IM, IV, JE, KW, KY, PA, PH, ZE.

* Unfortunately this excludes bikes as we need to spend time building them.

Express Delivery Charges:

   •     48hr recorded delivery - £4.95