TERMS AND CONDITIONS

The hirer of any bicycle / helmet / pads etc must accept total responsibility for the safe custody and return of the goods, against any loss / damage, howsoever caused during the specified period of hire.

Any damage to the bike /equipment must be paid for. This will include punctures, snapped chains, buckled wheels, as well as any crash damage, significant scratches, dents, plus breakages of any component that requires replacement for it to function correctly.

We do not aim to make a profit from damages, only to cover the cost of the parts and workshop time. Parts are charged at cost, and labour at our standard rate.

Bikes are prepared for each hire by our friendly Cytech mechanics. If you have any problems regarding your hire bicycle please ask a member of staff for assistance.

If you believe a bike was already damaged or faulty when you collected it for hire, please inform us within 45 minutes of hire. No refunds can be given after this time.